Dr. Mark Paulk is currently on the faculty at the University of Texas at Dallas teaching software engineering. Before UTD, he was with Carnegie Mellon University in Pittsburgh for 25 years, researching and teaching on best practices for software engineering and service management. He is best known for his work on the Capability Maturity Model for Software at the Software Engineering Institute. He was co-project editor of the ISO/IEC 15504:2 (Process Assessment) reference model and a co-author of the eSourcing Capability Model for Service Providers. Mark is a Fellow of the American Society for Quality (ASQ) and a Life Senior Member of the Institute of Electrical and Electronics Engineers (IEEE).